If you wish to Exchange, contact us or use exchange form. We can assure we will find another size or model for you.



Polish Post
Parcels must be sent back to the address:

Schaffa Shop
Al. KEN 97, lokal UH-5
02-722 Warszawa

Returns are requested to be sent back in an ordinary parcel with acknowledgement of receipt (not with a registered letter).

Footwear returning is requested to be sent back with the receipt and data necessary for refund. Use the return form prepared. After the delivery of the parcel the Shop will contact the sender via e-mail – to the address indicated while placing the order. Shop guarantees refund equal to the price of the goods. Money will be reimbursed within 14 days with bank transfer onto the account indicated by the Customer.


InPost Easypacks

Return the product free of charge. Fill in only the form on Nextt prepare a parcel to post. Attach the return form printed out and filled in with it. Soon you will receive confirmation of your report and posting code. Go to the nearest easypack and send the parcel using your posting code. The posting code will be active for 72 hours. The Shop will confirm return of the parcel by e-mail – to the address indicated while placing the order. Within 14 days from delivery of your parcel you will be given refund.